After-sales service

We will provide customer care as after-sales service.
If there is any damage or trouble during shipping, we will contact the shipping company and provide support.

If you have any questions about shipping, please check here.

https://keitora.jp/pages/delivery

After purchasing, if we have it in stock, you can exchange it if you pay the return shipping fee and reshipping fee. (Only if we have it in stock)

Click here for information on product returns and exchanges.

https://keitora.jp/pages/regarding-product-returns-and-exchanges

Parts and accessories that are compatible with your vehicle are a must when regular maintenance is required.
If you are looking for parts or accessories that we do not currently carry, we will search for them from vendors all over Japan.
Please feel free to contact us and let us know your wishes.