Regarding product returns and exchanges

As a general rule, returns and exchanges are not possible, so please check whether it is a product you want to use before purchasing.

We would like to respond to our customers' requests as much as possible.
Therefore, if we have the item in stock and can bear the cost of return shipping and reshipping, we will replace it free of charge.

For returns, if the item is damaged during shipping, you can use the shipping company's compensation or insurance.
Please check the explanation below to see if the item you purchased is covered by compensation or insurance.